Wednesday, December 13, 2017

December 13, 2017--Snowbirding: Sunpass Originally Posted June 3, 2008)

"How’s business?”

There were no cars behind us as we glided into the toll plaza so there was no hurry to rush through. The toll collector, a rumpled woman of about 60 tossed us a weary smile and shrugged, looking back over her shoulder to the off ramp as if to confirm that business on the Turnpike was indeed slow.

“It’s the gas,” she said, “No one’s workin’ and with gas more than four dollars a gallon, there’ no one on the road.”

She was clearly eager to talk so I put the car in park so we could settle in for a few minutes to hear what was on her mind. “Look at me. You think I made a career out of this?” Her gesture took in the three-by-four tollbooth. “I worked for a screen company for 27 years. You know down here lots of folks have screened-in patios. It was a good business. Especially after hurricanes. You know, the first thing that goes, even before the roof, is the screens.” She chuckled to herself at that—appreciating how other people’s misfortunes was good for her business.

“But now, and today’s the first day of hurricane season, right, even it we get hit by an Andrew or a Wilber I’ll bet you, since most folks don’t have any hurricane insurance any more, the last thing they’ll fix up will be the screens. So here I am. Sittin’ out here Friday nights and weekends collecting 25 cent tolls. They least they coulda done was give me a booth where you collect half a buck.” Again she laughed mockingly at her reduced circumstances. “But now that no one’s driving anymore, unless they have to, I bet they’ll close down this here booth and let everyone through for nothin’. They’re not takin’ in enough to cover my pay. That would kick things in the head for me.”

I glanced at the rearview mirror and still no one was in line behind me. So I looked back at her. She was wearing the regulation Florida Turnpike shirt festooned with garish-colored palm trees and baskets of citrus fruit. She had a radio with her and it was playing music from the 50s. It was pretty clear from the lines on her face and her cigarette voice that life for her had not been a lot of laughs. No even that many smiles. I could see on her brass nametag that she was Gladys.

“So,” I said, “how’d you find this work? I assume a lot of people these days would be happy to have it.”

She snorted, “I know someone who knows someone. Simple as that. That’s the way things work. I always hated that. Had too much pride to want to ask anyone for anything. Made my own way, thank you very much. Never asked no favors and none were extended. Wasn’t easy, but I raised two kids after that prick ran off. Worked six days a week during the season. When folks had money. And when I hd to waitressesd Saturday nights and Sundays. 

“Things coulda been worse though. Both kids are doin’ all right. That Jimmy Junior did do some time. He was into a drug thing for a while. But he’s clean now. So am I. You know I too had my problems. But I haven’t touched a drop for six years, three months, and seven days. But who’s counting. As they say, ‘One day at a time.’ I say, ‘One hour at a time.’ 

“One thing I know, you never know what’s commin’ next. Nothing good. That much I can tell you. Not for me anyway. For you and your misses,” she leaned down from her swivel-stool so she could look over at Rona, “I’m sure things are different.” But before I could say that our lives too have had their ups and downs, she quickly added, “I know, I know.  You at least look old enough,” she winked at the much-younger Rona, “to have had some of your own spills. And don’t get me wrong. I’ve had my good times. That was a while ago I admit but still I did have some fun. If I had the time I could tell you a few things,” that made me wish that the Turnpike Authority had already decided to close the exit so we could hang out with Gladys. “Even with Big Jimmy. Like the time we drove all the way out to Vegas. We had a blast. We did cut up and did some things that I wouldn’t describe in polite company.” This time she rocked back roaring in laughter. 

“But that was before his accident which scrambled his brains. I never told the boys about those early days. They wouldn’t believe me. They only knew him after. He beat up on them pretty fierce. He didn’t know what he was doin’, poor bastard, but still the boys never forgave him. Not that I blame them. I never forgave him either. He sent me to the hospital at least half a dozen times. I had to get a restraining order, things got that bad. But I guess lucky for us before he killed all of us he took off with some slut he’d been poppin’ on the side. Someone he met at the AA. Can you believe that? There I thought he was goin’ to his meetin’s religiously to keep straight but all the while he was playin’ hide the salami. But as I said I guess we were lucky he took off.” 

“It sounds that way,” I said, realizing how inane I must have seemed; but I didn’t know how else to respond that didn’t sound insincere or patronizing. And back about a quarter of a mile I saw a pair of headlights approaching as a car slowed onto the exit ramp and realized that unless he had a Sunpass that would allow him to zip through those dedicated lanes that did not require drivers to pay cash tolls we would in a moment have to pull away from Gladys.

She noticed too. “I guess I’ll have to get back to work in a minute. But before you go, I want you to know that I do not regret my life or feel sorry for myself or unfairly treated. I made all my own choices and take responsibility for them and my life. I’m proud to say that. I may not have much, but I do have my self-respect. And that’s worth a lot.” 

With that she smiled and looked radiant even in the harsh fluorescent light of the booth.

“I agree. You’ve clearly accomplished a lot. I hope your boys appreciate that.” She nodded back at me. “And having self-respect is important and sadly rare these days rare.”

“You got that right.” 

The car that had been approaching was behind me now and flashing his high beams to nudge me to move along. I shifted back to drive and crept forward. I was hoping, as we waved and Gladys blew us a kiss, that if we came this way next week we’d still find her there. 

As I drove us off, Rona said, “Now aren’t you glad we didn’t get a Sunpass?”

She was right. I was glad.


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Tuesday, March 18, 2014

March 18, 2014--03/17/2014 07:13:35 PM

Talk about being under surveillance.

We drove to the Fort Lauderdale Airport to pick up a friend and planned to park in the close-in hourly garage. Just as we were approaching it I remembered that we could bypass the traditional entrance by using a special lane for cars that have a Sunpass, an electronic device that also allows cars to speed by toll booths on the Florida Turnpike. No need at the garage's Sunpass entrance to slow down, stop, open the window to reach for a parking ticket, all the while letting in a carfull of hot and humid air. And on the way out, I remembered, it would as well be automated. No need again to stop to pay cash and get change from the attendant.

"It worked!" Rona said as I glided in. But ever the skeptic she added, "Now if it works just as well on the way out, I'll be impressed."

We picked up our friend and indeed it did. We were able to avoid waiting in the cashier's line with a half dozen others as they crawled forward to the booth, enviously watching us zip through.

About 45 minutes later we were back at our place and I went right to the computer to see if there was any news from Ukraine or if they had finally managed to locate the missing Malaysian Airlines jet.

No news on either front, but waiting for me in email form was a parking receipt from the airport.

"Look at this," I said to Rona.

She looked over my shoulder. "What would anyone want that for?"

"Maybe to see if we were overcharged or for our records?"

"I suppose," Rona said, not sounded very convinced. "I'm tired. Let's go to bed."  Which we did.

The next morning, this morning, I looked more carefully at the receipt. Yes, there was a way to calculate if we were overcharged (it appeared that we hadn't been) and, yes, if I were inclined to keep records of these kinds of things--if I was traveling on business--I would want to print it out so I could be reimbursed.

But what about the section of the receipt marked Entry and Exit Information?

Entry Information
------------------
Transaction Date : 03/17/2014 07:13:35 PM
Plaza : FLL - Palm Hourly Entry
Lane : 12 
Exit Information
------------------
Transaction Date : 03/17/2014 08:20:12 PM
Processed Date : 03/17/2014 08:20:13 PM
Plaza : FLL - Main Exit Plaza
Lane : 05
Amount Charged* : $4.00
Do I really need to know that I entered at 7:13 PM? Much less at 07:13:35 PM? It was important for me to know how many seconds after 7:13 I entered the garage and then exited 12 seconds after 8:20 PM? 

I was impressed, though, to know that it took only a hundredth of a second to complete the transaction. 

I also thought that the next time I picked someone up at the airport there would no longer be a human cashier. I suppose this represents progress.

And I guess this is just another example of living in a Big Data world. 

Wouldn't it be good, I also thought, if we had as much data about that lost Malaysian plane? When and where it exited? That would be something worth working on.

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